Return Policy

Return and exchange policy


Dear customer, in order to provide you with a distinguished service and to gain your trust in the "SEVEN BIRD" store, we offer you a return and exchange policy within 7 days from the date of the order, under the terms of:


* The product must be in its original condition.

* In case the wrong product to you, or the arrival of the shipment in the case is intact, the "SEVEN BIRD shop" bear all the shipping costs and replacement, and if your desire replacement or return for any other reason, do not bear "SEVEN BIRD" shop any shipping costs incurred on it.

* The "SEVEN BIRD" shop to re - sums in the form of a cash balance in the customer 's account at the store as soon as the shipments returned to the store, or the return of the amount sent to the customer 's account in a period of not less than one week after communicating with the client and take his information properly.

* In the event that the customer purchases products via Visa or MasterCard cards, and the customer wishes to recover the amount, compensation will be made by returning the payment to the same Visa or MasterCard card with which the purchase was made, and the recovery period is subject to the policy of the bank (or electronic payment intermediary) providing the service.

* In case the client for free shipping match buy products, and returns the desired products, shop entitled "SEVEN BIRD" re - calculation of free shipping cost.